Privacy Policy and Data protection information for rachelkerslake.art

At Rachel Kerslake Art, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website, rachelkerslake.art, or use our services. By using this website and submitting your information, you agree to the terms of this Privacy Policy.

1. Information we collect
We collect information that you provide directly to us when you interact with our website.
This includes:

Personal information: When you complete the enquiry form, we collect personal details such as your name, email address, phone number, and any other information you provide.
Non-personal information: We may also collect non-personal information about how you interact with our site, such as browser type, device, and IP address through cookies and similar tracking technologies.

2. How we use your information
We use the information we collect in the following ways:

To respond to enquiries: If you submit a question or request via our contact form, we will use your contact information to respond to your enquiry.
To improve our services: We may use your data to improve our website, courses, and overall user experience.
Marketing and updates: With your consent, we may send you promotional emails about new courses, blog posts, or special offers. We will ask permission to send you these updates and you can unsubscribe from these communications at any time.
Legal compliance: We may also use your data to comply with legal obligations or enforce our terms and conditions.

3. How we protect your information
We are committed to keeping your personal information safe. We implement appropriate security measures to protect against unauthorised access, alteration, or disclosure of your data. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

4. Sharing your information
We will not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

Service providers: We may share information with trusted third-party service providers who help us run our website, such as email marketing platforms or hosting services.
Legal requirements: We may disclose your information if required by law or if we believe such action is necessary to comply with a legal obligation, protect our rights, or ensure safety.

5. Cookies and tracking technologies
Our website uses cookies to enhance user experience, analyse site traffic, and for marketing purposes. Cookies are small files stored on your device that help us track user activity on our site.

You can control cookie settings through your browser settings.
For more information, please refer to our Cookie Policy.

6. Your rights
Depending on your location, you may have the following rights regarding your personal data:

Access: You can request a copy of the personal information we hold about you.
Rectification: If any information is inaccurate or incomplete, you can request that we correct or update it.
Deletion: You can request that we delete your personal data.
Opt-out of marketing communications: You can opt out of receiving promotional emails by clicking the ‘unsubscribe’ link in any marketing communication we may send.
Data Portability: You can request that we transfer your data to another service provider, if applicable.

To exercise any of these rights, please contact us using the information below.

7. Third-party links
Our website may contain links to external sites. We are not responsible for the privacy practices of those third-party sites and encourage you to read their privacy policies.

8. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. If we make significant changes, we will notify you via email or a prominent notice on our website. Please review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us by completing the online form.